Frequently Asked Questions

 

- How do I check the validity of my course? How can it be extended?

  • You can check the validity of your course in the ‘More’ tab on the application. Extension of the course is done on case-to-case basis. Please get in touch with us on info@orphicy.com or call our helpline (+91) 8780485515.

- How and when will my subscription be activated?

  • The subscription gets activated immediately after the payment process is completed. 

- For how long can I avail free lectures?

  • Free lectures are always free. You can attend as much as you want. However all the lectures are not free and to access them you have to chose from either of our products and subscribe to it.

-What is the average batch strength?

  • General: Our batch sizes range from 15 to 20 students to ensure personalized learning experience.

- Can Orphicy videos be downloaded?

  • Orphicy videos can be saved on the app itself to be watched later. Downloading them won’t be required

- How do I get in touch with my mentor?

  • Email us your batch code along with your query to info@orphicy.com, we will get you in touch with your batch mentor.

- How and when can I appear for O-SAT?

  • OSAT Schedule will be updated on our website. You can take it up within the announced window.
  • More details regarding OSAT’s schedule and syllabus are given on the link below

- If I miss a lecture, how do I get a backup lecture?

  • Provision of backup of live lecture depends on the availability of concerned faculties. Please email us the lecture details and reason of absence to info@orphicy.com, and we will resolve the issue with a backup lecture or by providing a recorded lecture. However, some lectures will have recordings and can be accessed through the app/portal

- Will I be able to access the videos on my laptop/website?

  • You can use the web portal to attend live lectures. Also, all the pre-class and in-class videos shall be available on the website as well.

- How do I help my friend/ family to join Orphicy?

  • Book your counseling tab Link

    We welcome everyone to our family and we will be eager to have a conversation with you. Pls book a counseling with us.

- How do I access the notes and practice exercises on the application?

  • In the Orphicy app, go to the ‘Learn’ tab and select the desired subject. Then select ‘Post Class’. You can find notes and practice exercises of relevant chapters and subjects here